As a successful and innovative family-owned company operating throughout Europe, outstanding customer service is a constant concern for us. Our automotive and industrial customers appreciate and rely on us as a long-standing partner.
The service brand “Leitbetrieb Österreich” is exclusively awarded to companies which are distinguished by particularly excellent service.
RP Handels und Service GmbH is a member of the Serviceinitiative Leitbetrieb since the beginning of 2015. Thereby we commit ourselves to continue our optimal service quality for our customers in the future!
As our customer you are at the center stage
We show this with a clear sign: with the service seal “Leitbetrieb Österreich”. Only member companies of the service initiative „Leitbetrieb Österreich“ are entitled to carry this protected trademark.
We therefore enter a series of commitments with you. As a customer you receive true service from us:
- We belong to an exclusive circle of particularly service oriented companies. The service seal is limited – not every business can beome a leading company.
- We use our service quality as an important unique selling proposition.
We know that service quality is more important than ever for our company growth these days and act accordingly. - We constantly face up to and deal with the subject of customer satisfaction.
- We not only talk of above-average service quality, we live it and implement permanent specific measures for this.
- We clearly and transparently represent our service quality on the internet.
- We continually inform and motivate our employees, because only inspired employees can excite customers
